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Matt Bus offers three different modes of transportation for the residents of Fargo,

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Moorhead, West Fargo, and Delworth. We have our fixed route service, which is our large

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buses that go around all the different cities on predetermined routes. They have predetermined

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times, so you can take a look at matbus.com to see exactly when those buses are arriving at those

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particular stops. We also offer paratransit services for residents with either physical

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or cognitive disabilities. With that, people can pre-apply with us to be able to utilize the service

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and it will take you anywhere within those four different cities. And then last, we have our

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on-demand service, which is sort of like an Uber or Lyft type thing, where passengers can download

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an app. And with that, request a pickup and drop-off destination within some predetermined

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zones that we have. And then our vehicle will come get you and bring you to your destination.

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Our entire system last year had approximately 1.2 million rides, so if you think about how many

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vehicles that would be on the road if people were driving individually, it does help to reduce a lot

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of the wear and tear on roads just based on those sheer numbers. And it also can help to reduce some

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congestion around the Fargo, Moravlos, Fargo and Delworth areas. Preventative maintenance is one

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of the main things that our maintenance staff performs on a daily basis. Buses are inspected

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about every 5,000 miles, which turns out to be about every four to six weeks. Some items are

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replaced on a schedule, some of the high failure items, just to prevent a breakdown on the road.

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The buses are replaced on a 12-year schedule. Obviously, an older bus is more costly to

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maintain, so staying up to date on our replacement schedule and making sure those buses are replaced

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as close to 12 years as possible helps us to really control our operational maintenance costs.

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Every day, the drivers will perform, before they go on route, free trip inspection of the bus.

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They also perform a post-trip inspection of the bus after their shift is over. We have actually

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some new software that utilizes digital inspections, so the drivers do their inspection on the vehicle.

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And then they perform that inspection and mark any notes on the inspection digitally on the tablets

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and their buses. That new system allows for real-time information to be shared with operation staff

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and then also our maintenance staff, which makes for quicker response times when defects are found

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and then allows the shop to prioritize those repairs as the buses come off route at the end

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of the night. On our fixed route side, we have our live tracker, which residents can go on to our

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website and take a look at that. Like I said, it gives you the exact time of bus arrivals, so you

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get to see the bus traveling on the live tracker as well as accurate arrival and departure times.

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This is a very affordable option for people to be able to get around. It's a good option for people

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who unfortunately don't have the highest incomes. We're able to offer a way to get around town,

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still be able to get groceries, be able to get to work, you know, make daily commutes or even go out

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for a little bit of fun. Map bus gives a good opportunity for people to still maintain a pretty

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good sense of independence on a budget. Once a year, we have what we call a tri-map bus week,

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so all of our routes are free to everyone in the community, so if you haven't tried out public

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transit, we definitely encourage you to do that. That'll be coming in up October and we'll

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definitely be sending out some information to people ahead of time.